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1. |
What are the
start up fees?
What is the
setup procedure?
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Please
contact us for
more information
about starting
your account.
We'll walk you
through the
process to make
it easy! |
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2. |
Is there a
minimum amount
of background
checks I must
run every month?
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No! At
interactiveinfo.net,
we offer our
clients
flexibility.
There are no
established
minimum
requirements
that must be
processed. |
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3. |
How long does it
take before I
can order?
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Once you have
completed the
setup procedures
and are
approved, you
can begin
ordering your
background
screenings
immediately! |
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4. |
What is the
turnaround time?
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Turnaround time
can be from
instant to 72
hours, depending
on the depth of
services
requested. |
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5. |
Does background
screening delay hiring?
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No way!
Background
screening is
normally done in
48-72 hours.
Most of the
necessary
information is
obtained by
going to
courthouses or
calling past
employers or
schools.
Occasionally
there can be
delays beyond
anyone's control
such as previous
employers who
will not return
calls, schools
that are closed
for vacation, or
a court clerk
who needs to
retrieve a
record from
archive storage.
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6. |
What applicant
information is
required to run
a search?
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To initiate a
background
check, you
should provide
the subjects
full name,
social security
number, address
and date of
birth. To
obtain MVR's,
you should also
provide their
drivers license
number. In
addition to
this, if you
require
employment,
education, or
professional
license
information, you
must provide the
relevant details
to process these
requests. |
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7. |
Can one account
have multiple
users?
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Absolutely!
The account
holder may add
additional users
at any time. |
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8. |
What information
is included in a
background
check?
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We provide
information
according to
your specific
needs.
Typically, we
verify your
applicants name,
date of birth,
social security
number, perform
a criminal
records search,
and if
applicable can
search the Sex
Offender
Registry.
We provide you
with misdemeanor
and felony
charges,
including dates
and dispositions
in an easy to
read summary
report for each
applicant.
Be sure to
review all of
our services you
may wish to
include in your
custom package. |
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9. |
How do I send an
applicants
information to
you?
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We offer several
options, and we
are flexible in
working with
what works best
for you.
We can provide a
single page
release form
that also acts
as the order
form, and you
can use our toll
free fax.
Or, you may want
to email the
information to
us directly.
Or, you can use
our easy online
web based
application
(recommended)
and have instant
access to your
entire account
online. |
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10. |
How do I receive
my completed
reports?
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Most of clients
prefer to
utilize our
online web based
application
therefore the
reports are
instantly
available within
their account
when they login.
If you submit
your requests
via toll free
fax or email, we
offer the
ability to
return your
results via
those methods as
well. |
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11. |
What if I lose a
report or need
another copy?
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No problem!
All of our
results are
saved, safe and
secure, in your
online account.
Even if you
submit your
orders via fax
or email, we'll
be happy to send
you another copy
- free of
charge! |
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12. |
What is the cost
of a background
check?
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Our cost is
determined by
your location
and how in depth
you want to
search.
However, we have
a reputation for
beating our
competition,
hands down!
It's a win-win
situation for
you either way!
Quality service
at the lowest
possible
pricing.
Request your
free quote
now! |
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13. |
How accurate is
your
information?
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Our information
is the most
accurate
available and is
accurate as of
the day we
process it.
Unlike other
companies, we
don't use
databases for
obtaining county
level records.
Our network of
court
researchers
visit the
courthouse every
day, in more
than 3000
counties across
the entire
United States. |
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14. |
Do you offer any
discounts?
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Yes, we offer
discounts based
on many factors!
Be sure to
contact us
for details. |
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15. |
What payment
types do you
accept? |
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We offer
convenient
invoicing for
qualified
clients, as well
as Visa,
MasterCard,
Discover &
American
Express.
We also accept
check by fax and
U.S. Mail. |
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16. |
How do I reach
someone at
interactiveinfo.net?
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Many options are
available to
you. Just
visit our
contact page. |
